Text2Ticket turns field notes and photos into branded job completion reports — automatically. No apps. No typing. Just text.
Trusted by HVAC, plumbing, electrical, and other commercial service contractors
Three steps from job completion to a professional report in your client's inbox.
When the job is done, your tech sends one text with photos and notes to your dedicated Text2Ticket number. Works on any phone. No app. No training. No changes to how your team already works.
Our AI instantly transforms messy field notes into a professional, branded job completion report — complete with photos, work performed, and follow-up items.
The draft report hits your dashboard instantly. Known customer data is auto-populated, and you can tweak any text or add a client email. A polished PDF goes to your client only when you say it's ready — because your reputation matters.
Powerful tools that work the way contractors actually work — no new habits required.
No app download required. Techs text from their regular phone number. Zero training needed.
From text message to professional PDF in under a minute. Your client gets their report before your tech leaves the driveway.
Every job automatically adds to your client database. Text2Ticket learns your customers over time.
Photos of equipment nameplates automatically extract model and serial numbers — building a complete asset database for every client.
Review and edit every report before it goes to the client. Or let techs approve their own reports in the field.
Every report is branded with your company logo and colors. Clients see your brand, not ours.
Every time a tech photographs a nameplate, Text2Ticket reads the model and serial number and logs it to that client's permanent equipment record. No manual entry. Ever.
Model numbers, serial numbers, and equipment type — read directly from the photo, no typing required.
Every report links back to the equipment it touched, building a full maintenance timeline for each unit.
Your team walks in knowing the exact equipment installed, the last service date, and any open items.
Actual tech message transformed into a professional report — automatically.
One plan. Everything included. Cancel anytime.